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Our Mission


Is not just producing a superior multimeter!

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Our Mission


Is not just producing a superior multimeter!

Redfish Instrument's mission includes producing the next-generation of electrical measurement tools. But we are committed to a lot more.

 

We are committed to our customers

 

We designed the iDVM multimeter to enable you to do your work better and faster. We're so confident that you'll be delighted with your new multimeter from Redfish that we provide a one-year warranty. No questions asked, limit two replacements.

 

We are committed to innovation

 

Wirelessly connect your multimeter to your Android or iOS device? Who would have thought such a thing possible? This unique pairing provides tremendous user interface advantages. Learn how the iDVM multimeter works and how easy it is to use.

 

We are committed to our stakeholders

 

Redfish employees have a clean, safe, courteous and pleasant work environment where they can expect to earn a competitive wage and benefits. Our stockholders can expect to receive a fair return on their investment. Our vendors can expect that we'll negotiate honestly and in good faith. Our distribution channel partners can expect that we will do everything that we can to deliver a quality product when we say we will and at a fair price. Most importantly, our customers can expect that we'll hold their collective interests above all else.

These are the things that we believe. Most importantly, we strive to be a company with whom you will be proud to do business. We look forward to that opportunity.

 
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Founders


Our People

Who We Are

Founders


Our People

Who We Are

Founders

Patrick O'Hara
Founder, CEO

While President and CEO of an award-winning scientific instrument company, Patrick and his team succeeded as a result of customer focus and operational excellence.

David Lavo
Founder, CTO

While at Hewlett-Packard and Agilent Technologies, David developed design and test tools for the VLSI design teams. Since then he has concentrated on mobile development and handheld instruments.

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Contact


Talk to Robbie Redfish directly or send us an email

Contact


Talk to Robbie Redfish directly or send us an email

Have questions or comments? Here's our contact info:

Redfish instruments, Inc.

911 Laurent Street
Santa Cruz, CA  95060

info@redfishinstruments.com

831-423-7400


Want to register your Redfish product?  Click or tap below:

Support


Support


 

Support Overview

We sincerely appreciate that our customers rely on our products to be more efficient, more accurate, safer and just generally do their jobs better. We want to make that easier. We will post to this page as customer raise questions that we think would be of interest to other users. Find more information at our wiki site, or send us an email - Robbie will get right back to you!

 
 
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Meet Robbie Redfish

Of course we're serious instrumentation geeks, but we like to have fun too. That's why we choose Robbie as our service spokesperson (fish). Robbie's fun, but entirely focused on supporting our customers. Send us an email (pohara@redfishinstruments.com) or give us a call (831) 423-7400. If you don't reach us right away, we'll get back to you in 24 hours or less - that's a promise!

Robbie wanted you to know our warranty policy:

WARRANTY - We warrant our products to be free from workmanship or material defects for a period of one year from date of purchase. If you register your product on our website, we extend your warranty to two years from date of purchase. Robbie knows if you registered your product because he can search the serial number database.

 
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Having trouble connecting via Bluetooth?

We know that initial connection issues can be very frustrating. Please keep in mind a couple things when you try to connect. iDVM multimeters connect to your mobile device directly without the need to pair them using your devices "settings" application.

Open the iDVM2 application, tap "meters" and look for the meter to which you're trying to connect. Tap the meter and the device will try to connect. If this fails, please turn both the meter and the mobile device off. Then turn on the mobile device followed by the meter.

To further troubleshoot this issue, it is possible to use a third party application like PunchThroughs LightBlue application. This application allows you to "sniff" your surrounding area to see what devices are broadcasting their Bluetooth existence. Seeing the iDVM via a third party application would focus attention on our application - this is useful to know. If you don't see the meter in the third party application your mobile device may be the culprit. Not all Bluetooth implementation are the same. Although we use the latest Texas Instruments SDK for our Bluetooth module, we can't be sure it works with every possible manufacturers device.

 
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Be sure that your app is up to date

We regularly update our application. Please be sure that you using the current application when working with your meter. Application updates frequently included added features, but sometimes they include critically important bug fixes. You can get the current app on the Apple App Store or Google Play Store by searching for iDVM2.